Head waiter/waitress Full-time Job

1 week ago   Tourism & Hospitaltity   Dubai   28 views Reference: 35787
Job Details

What You'll Do?

Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort & provide the team with a vision of the project objectives.

Motivate and inspire team members and lead by setting a good example (role model) - behavior consistent with words.

Coach and help develop team members; help resolve dysfunctional behavior, facilitate problem-solving and collaboration.

Maintain healthy group dynamics, and intervene when necessary to aid the group in resolving issues.

Assure that the team members have the necessary education and training to effectively participate on the team

Encourage creativity, risk-taking, and constant improvement, Recognize and celebrate team member

Coordinate with internal and external partners (Staff & Guest) as necessary.

Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques, and tools to support task performance.

Assure that the team addresses all relevant issues within the specifications and various standards.

Provide necessary business information

Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel.

Work with floor managers to obtain the necessary resources to support the team's requirements.

Obtain and coordinate space, equipment, and communication lines for team members.

Coordinate with the floor manager to establish meeting times, places, and agendas.

Provide status reporting of team activities against the program plan or schedule.

Keep the floor manager and outlet manager of task accomplishment.

Communicate with the floor Manager and outlet manager about all issues that cannot be resolved by the team.

Provide guidance to the team based on management direction

What Are We Looking For?

Minimum high school academic.

Experience minimum 3-year similar position.

Ability to be integrated into the new work environment.

High interpersonal skills, and communication skills

Hard worker, teamwork player.

Highly Self-motivated with the ability to motivate others as well.

Company Description
Kitopi is a tech-powered, multi-brand restaurant. Founded in January 2018, our mission is to satisfy the worlds appetite. We currently partner with over 200 brands, across UAE, Bahrain, KSA, Kuwait and Qatar, operating 200+ kitchens.
Our smart kitchen operating system (SKOS) - built in house, ensures speed and efficiency, in all our operations, across the business, with a focus on making sure our customers are always satisfied and that their brand is continuously growing.
Kitopi enables restaurants to open delivery only locations by providing the necessary infrastructure and software with minimal capital expenditures and time as well as taking care of the entire customer experience journey: receiving and processing orders, cooking, delivery operations and managing customer feedback.