Head Waiter/Waitress Full-time Job

What Will You Do

Your main duties and responsibilities are:

Take orders and deliver food dishes following the department Standard Operating Procedures

Promote sales and build up good relationship with members and guests, and ensure a positive and lasting guest experience by obtaining direct feedback

Provide coaching and motivation to team members in all aspects during service, and ensure all guests receive the best possible level of service, care and knowledge

Handle requests, enquiries and complaints in a professional and courteous manner

Liaise with the kitchen regarding all food related issues, and with reception team on all guest related information, preferences and return time

Ensure that all crockery, cutlery and any other objects and equipment needed for service are prepared and available

Ensure that the outlet is clean and presentable throughout the opening times

Monitor the daily checklist and ensure all opening and closing duties are completed

What We Are Looking For

The successful candidate will have the following experience and skills:

Minimum 2 years’ experience in same or similar role in luxury hotels or fine dining restaurant

Excellent level of English, written and spoken

Knowledge of Food and Beverage applications

Have strong organisational and time management skills with a high degree of flexibility

Excellent team management, communication and listening skills

Demonstrate integrity in all dealings and maintain high level of confidentiality

Ability to work long shifts and stand for the extended period of time

The Arts Club was founded in Mayfair, London in 1863 by men of vision in order to provide a haven for those people who had professional or amateur relationships with the Arts, Literature or Sciences. The club is delighted to be the first international outpost based in Dubais DIFC. The club spans an impressive 65,000 square feet, set over four floors. It provides Members with an extension to their own homes: elegant, comfortable, versatile, and surrounded by like-minded individuals therein