Head of Account Management Full-time Job

Are a process-driven, experienced operator.

Have 6-8 years of experience managing enterprise accounts and growing the supporting org over time. Prior experience within payments, fintech, 2 sided platforms, SAAS, or Enterprise retail companies is preferable.

Have experience in managing P&L across different tiers of partners and operationalizing an account management vertical at scale while adapting processes over time to meet growing demand and scale.

Are fluent in spoken and written English (and preferably also Arabic).

Have an in-depth understanding of the e-commerce and fintech industries (preferably in Gulf markets).

Are able to analyze data and use it to manage/optimize for resources and team bandwidth. Ideally, you're confident using Tableau CRM software and have superior Excel skills.

Are able to formulate effective and competitive growth and retention strategies and have experience in taking them to fruition.

Have been crucial to the successful launches of new initiatives, product launches or processes and can own these from start to finish.

Are an experienced manager who can develop individuals and keep your whole team motivated and committed to achieving business goals.

Are able to multitask, prioritise multiple projects and manage your time effectively.

Possess strong negotiation and conflict resolution skills, with the ability to follow through on complex deals, troubleshooting and complaint management.

Are someone who is self-motivated, embodies a strong customer-centric attitude, is dedicated & processes and can generate innovative ideas to solve problems. Standout organizational skills are a must!

What you can expect

We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

A working environment that gives you autonomy and responsibility from day one.

You should be comfortable with the idea that the quality of your work will influence the shape of your career.

Participation in company's employee stock options program.

Health Insurance

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. +10 million users choose Tabby to stay in control of their spending and make the most out of their money.
Over 30,000 global brands and small businesses, including SHEIN, Amazon, Adidas, IKEA, H&M, Samsung and noon use Tabbys technology to accelerate growth and gain loyal customers by offering flexible payments online and in stores. Tabby is active in Saudi Arabia, UAE and Kuwait, and is valued at $660 million in its latest round of funding from Sequoia Capital India, STV, PayPal Ventures, Mubadala Investment Capital, Arbor Ventures, and Endeavor Catalyst.