Head Hostess Full-time Job

1 week ago   Tourism & Hospitaltity   Dubai   49 views Reference: 20281
Job Details

What You'll Do

Relate with clients when they arrive and when they are leaving

Thank clients for their patronage when they are leaving

Communicate with customers while they wait for their drink and food order

Ensure complete and consistent cleanliness of the hostess area

Be available to answer calls and greet guests

Provide assistance to servers with tallies at shift ends

Supervise host book efficiently and oversee clients' seating arrangements

Handle clients amicably and with understanding whether they have reservations or not

Make a great and impressive first impression on clients

Schedule reservations for guests both in person and over the phone

Communicate with supervisors or management on any issue related to customers

Handle all cases related to guests courteously and professionally

Maintain diplomacy while relating with clients.

What Are We Looking For?

Minimum high school academic

Experience minimum 1-year similar position

Good talent, good appearance, good presentation, Smile.

Possess IT skills in MS excel and MS Word

Possess top-notch communication skills in the local language, both in written and verbal forms

Describe and explain the menu.

Talk about specials, Upselling

High interpersonal skills, and communication skills

Hard worker, teamwork player.

Highly Self-motivated with the ability to motivate others as well.

Leadership and multitasking.

Time management

Company Description
Kitopi is a tech-powered, multi-brand restaurant. Founded in January 2018, our mission is to satisfy the worlds appetite. We currently partner with over 200 brands, across UAE, Bahrain, KSA, Kuwait and Qatar, operating 200+ kitchens.
Our smart kitchen operating system (SKOS) - built in house, ensures speed and efficiency, in all our operations, across the business, with a focus on making sure our customers are always satisfied and that their brand is continuously growing.
Kitopi enables restaurants to open delivery only locations by providing the necessary infrastructure and software with minimal capital expenditures and time as well as taking care of the entire customer experience journey: receiving and processing orders, cooking, delivery operations and managing customer feedback.