Head Hostess Full-time Job1 week ago Tourism & Hospitaltity Dubai 49 views Reference: 20281
What You'll Do
Relate with clients when they arrive and when they are leaving
Thank clients for their patronage when they are leaving
Communicate with customers while they wait for their drink and food order
Ensure complete and consistent cleanliness of the hostess area
Be available to answer calls and greet guests
Provide assistance to servers with tallies at shift ends
Supervise host book efficiently and oversee clients' seating arrangements
Handle clients amicably and with understanding whether they have reservations or not
Make a great and impressive first impression on clients
Schedule reservations for guests both in person and over the phone
Communicate with supervisors or management on any issue related to customers
Handle all cases related to guests courteously and professionally
Maintain diplomacy while relating with clients.
What Are We Looking For?
Minimum high school academic
Experience minimum 1-year similar position
Good talent, good appearance, good presentation, Smile.
Possess IT skills in MS excel and MS Word
Possess top-notch communication skills in the local language, both in written and verbal forms
Describe and explain the menu.
Talk about specials, Upselling
High interpersonal skills, and communication skills
Hard worker, teamwork player.
Highly Self-motivated with the ability to motivate others as well.
Leadership and multitasking.
Our smart kitchen operating system (SKOS) - built in house, ensures speed and efficiency, in all our operations, across the business, with a focus on making sure our customers are always satisfied and that their brand is continuously growing.
Kitopi enables restaurants to open delivery only locations by providing the necessary infrastructure and software with minimal capital expenditures and time as well as taking care of the entire customer experience journey: receiving and processing orders, cooking, delivery operations and managing customer feedback.