GUEST SERVICE AGENT Full-time Job

Responsibilities include:

Providing an outstanding guest welcoming experience by demonstrating care, a commitment to service excellence, and maintaining the front office and reception operational standards

Meeting guests and customers when they arrive and ensuring they are settled in their rooms

Maintaining professional, open, and honest communication to assist guests and make accurate bookings

Availability to work shifts between Monday to Sunday

Immaculate personal presentation.

Professional interpersonal and communication skills.

Qualifications

Candidate must have UAE experience in a five-star hotel.

Must be able to communicate in English

With a pleasing personality, good customer service

Russian/Arabic Speaker candidate preferred

We are far more than a worldwide leader. We are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We take care of millions of guests in our 5,100 addresses.Our 39 dynamic brands; ranging from luxury to economy are established in 110 countries and are continuing their steady growth. A new Accor address opens every two days.Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.