Guest Relations Supervisor Full-time Job

What you will be doing:

At the reception, you’ll make sure that guests aren’t just contented, but enthusiastic.

To be the main point of contact for guests and visitors in the hotel lobby, welcoming and escorting guests and making them comfortable. Being a reliable source of information, exceeding guest’s expectations in a professional, warm, friendly and efficient manner.

You’ll always keep your cool – even when all the guests turn up to check in at the same time.

You’ll get everything ready for the shift, and round it off with the Guest Relations/Front Office fully cleaned up.

Your team and working environment:

Diverse, young and vibrant team

Qualifications

Your experience and skills include:

You’ve completed a course of training in the hotel business, gained some professional experience and can speak English fluently.

You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve.

You’re not just bringing your abilities, but also your character.

PMS knowledge preferred (Opera)

Operational Excellence: Delivering Excellence / Influencing & Communication

Personal Attributes: Flexibility and Adaptability / Understanding people

25hours Hotel One Central is conveniently located a stones throw from Dubai International Financial Centre, right beside Dubai World Trade Centre. With a bright, airy, industrial feel, our event spaces provide the perfect setting for creative thinking, productive discussions, or special occasions. All rooms feature plenty of modern tech, 5-meter-high ceilings, and huge windows so you can enjoy the breathtaking views. A fully kitted co-working space, open pantry and coffee bar are also available at the gallery on the first floor. For offbeat and unique gatherings, check out the sand room, pottery studio or games room - creativity has no limits. We challenge you to challenge us!