Guest Relations Host Full-time Job

Requirements

Over 5+ years experience within a major hotel group / hotel management company in the capacity of Guest Services Customer Service or Hotel Front Desk/Concierge Service

Excellent interpersonal, written and verbal communications skills, with the ability to communicate in English (mandatory), Arabic (preferred), and other languages (preferred)

Excellent problem-solving and multitasking skills, with a principled approach to understand problems and opportunities to inform decision making

Track record of successful guest hospitality service

Maintain a working knowledge in the area of guest accessibility (ADA)

Consistent, punctual and regular attendance as a key member of the Guest Relations team, with the ability to work

flexible hours, including weekends and holidays

Proficiency with Microsoft Office Suite programs (Excel, Word, Outlook) and computer literacy

Experience with ticketing and booking systems is a plus

Strong sense of responsibility and professional presentation

Strong organizational skills to maintain an orderly reception area and effectively manage appointment schedules and

administrative tasks

Ability to handle cash and digital transactions accurately

Ability to work in a fast-paced environment

Familiarity with hospitality industry standards

Strong attention to detail

Excellent customer service skills

High School Diploma; hospitality certification is a plus

E-Talent, a division of ERAM Group is an independent Talent Acquisition Consultancy, with hands on experience, committed in providing an Outstanding Recruitment Solutions. E-Talent's Global reach and network is satisfying the needs of the clients with High Potential Professionals with sophisticated skills from different Industries such as Oil & Gas, Petroleum, Infrastructure, Energy, Water, Transportation, Science & Technology and Health Care etc. We have a dedicated team of Technical Recruiters who are exclusively assigned for identifying High Caliber Talents scattered across the world with multifarious skills. Although based in Kingdom of Saudi Arabia, We have the ability to stretch our arms to give On the Spot support to our Clients Globally.