Front Office Supervisor Full-time Job

To control that the departure lists are updated, check-out times are respected and that the transportation needs are scheduled.

To monitor rooms status and discrepancies.

To assist in securing external guest accommodation should an overbooking occur.

To ensure and perform a proper use of all the equipment and property management system and to have a perfect knowledge of the set ups.

To ensure the strict control of room keys and section keys.

To daily implement and control the check lists.

To daily review the F/O logbook and to sign it.

To personally update the activity reports.

To ensure a proper handover between the shifts.

To up sell Rooms, Food and Beverage outlets and other facilities whenever opportunities arise.

To be updated with the competitors’ offerings and rates.

To liaise closely with the Sales and Reservations on rate management.

We are far more than a worldwide leader. We are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We take care of millions of guests in our 5,100 addresses.Our 39 dynamic brands; ranging from luxury to economy are established in 110 countries and are continuing their steady growth. A new Accor address opens every two days.Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.