Front Office Coach|Front Office Full-time Job

Genuine service personality, with high EQ.

Minimum 4 years’ experience in Hospitality industry.

Minimum 2 years’ experience in a Supervisory role / similar experience in a 5 star hospitality industry.

Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred.

A minimum of 1 – 3 year experience in a similar position in a 5-star hospitality company.

Conduct all operational tasks in Front Office while living up to service standards and procedures.

Go the extra (s)mile where you can.

Prevent complaints and ensure adequate service recovery where needed.

Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.

Put Customer First

Drive for Results

Learning

Resilience

Adaptability

Founded in 1997, Emaar is the developer of elegantly designed and exceptionally built property, malls, and hospitality projects across the world. We create homes, offices, retail centres, hotels, and leisure destinations that add to the quality of life. Our single-minded purpose is to ensure that we deliver our projects to the highest standards and provide superior customer service across the customer journey. Today, our projects add tremendous value to the local economy and create thousands of jobs. We have taken our successful development model to high-growth international markets, where we develop world-class projects that underline our competencies and commitment to quality.anagement services.