Front Office Full-time Job

As a Butler, you are required to engage and maximize and exceed guests' satisfaction by providing highly personalized, efficient, and responsive service with attention to details, and anticipating guests' needs. Take ownership and leadership of all villas assigned to you including, directing, assisting, and ensuring the cleanliness and maintenance of guest villas. Butler is instrumental to achieve our goal in providing the highest professional standards of service to our guests and make our valuable guests leave with Amazing Stories.

Qualifications

Minimum 1 year experience as a Butler/Villa Host, preferably in a luxury segment.

Previous experience of reception tasks, e.g. check-in/check-out is an advantage

Friendly and outgoing behavior

Proactive, resourceful and able to work independently

Has strong decision-making abilities and upselling skills

Excellent written and spoken skills in English

Multi-language is an advantage

With Butler certification would be an advantage

Anantara. The word in Sanskrit means "without end" and evokes the freedom, movement and harmony that are the spirit of the Anantara experience and culture.
Since the Anantara experience was born in 2001 in Thailand, operating within one of Asia Pacifics largest lifestyle companies Minor International, we have successfully expanded to Anantara Hotels & Resorts across Vietnam, China, Indonesia, the Maldives, the Middle East and Africa. As a result of our evolution, we attract passionate people looking to discover a meaningful, rewarding career and capitalise on our continued growth.
Our promise to our guests is that Anantara will bring story collecting travellers closer to local cultures and experiences with luxurious and heartfelt hospitality in exotic destinations.
Our promise to our team members is that we will provide a professional and grounded environment, offering growth, development and inspiring future opportunities.
A passion for genuine, heartfelt hospitality is a prerequisite for working with Anantara, as is professionalism and a drive to succeed. Demonstrating just as much character as the hotels and resorts they work in, our team members are the heart and soul of Anantara providing expertise and grounded hospitality that has made us renowned throughout the world.