Food & Beverage Reservations Clerk Full-time Job

Receive restaurant reservations and ensure maximum up selling

Prepare reservation update daily

Ensure that Guest Comment Cards data are being recorded

Regularly send HTML and other promotional materials to the database

Update regularly the Food & Beverage database

Handle telephone inquiries regarding the promotions run by the restaurants in a polite and courteous manner and as per standards fixed by Hotel

Prepare memos, correspondence, emails and letters internal and external

Ensure all correspondence is filed in a methodical systematic basis

Have full understanding of the procedures when handling restaurant reservations

Send quotation to guests for group reservations upon request

Prepare and assist in sending out bulk mailings occasionally

Prepare daily the buffet tags, menus, etc. of the Food & Beverage Outlets

Follow up the reports required from the Food & Beverage Outlets

Since inception, Rotana has grown to be the regions largest hospitality management company, and a brand that is widely recognized and admired.
Rotana currently manages a portfolio of over 100 properties throughout the Middle East, Africa, Eastern Europe and Türkiye offering a wide range of services and products through its 5 sub brands; Rotana Hotels & Resorts for the 4 and 5 star properties, Arjaan Hotel Apartments for the long term stays, Rayhaan Hotels & Resorts, Rotanas alcohol free 4 and 5 star properties, Centro Hotels, a 3 star plus affordable lifestyle brand, Edge by Rotana our collection of independent hotels and The Residences by Rotana, a brand developed for guests that are looking for a permanent home.