Executive Housekeeper Full-time Job

2 weeks ago   Facilities Management   Dubai   109 views Reference: 35328
Job Details

An opportunity has arisen for an Executive Housekeeper to join the Housekeeping Team in Jumeirah Al Naseem. The main duties and responsibilities of this role:

Manage day-to-day operation of the department, ensuring all service standards are met in line with standard operating procedures.

Participate in the preparation of the Annual Business Plan to ensure housekeeping operation is adequately represented.

Liaise with other managers in the Rooms Division to monitor service quality, plan unique guest experiences and to discuss operational problems to maximise guest satisfaction.

Monitor and analyse products and offerings of competitive hotels (local and international) to benchmark and keep up to date with the latest trends to maintain competitive advantage.

Ensure cleanliness standards throughout the hotel are kept at the highest standard including (but not limited to) Rooms, Public Areas and Back of House.

Ensure the department is as productive as possible, ensuring Rooms profitability is achieved.

Understands the impact of the department’s operations on the SBU financial goals and objectives and manages the department to achieve/exceed budgeted goals.

Responsible for preparing, reviewing, updating, and maintaining departmental budgets, policies and procedures, operations manuals, training plans, audits and checklists and ensuring strict compliance with quality control standards.

Ensure all safety rules, emergency procedures and fire prevention regulations are strictly enforced in line with Jumeirah HS&E standards to ensure guests' and colleagues’ safety.

Effectively oversee the control of cleaning supplies and guest supplies (receiving, recording, handling, and storage) to minimise losses and maximise the use of resources.

About You:

The ideal candidate for this position will have the following experience and qualifications:

Minimum of 10 years experience in Housekeeping with a luxury 5-start property, managing a large volume of rooms.

Strong leadership and managerial skills

Excellent communication and interpersonal abilities

Company Description
Jumeirah Group, a member of Dubai Holding and a global luxury hotel company, operates a world-class 6,500+-key portfolio of 26 luxury properties across the Middle East, Europe and Asia. The group boasts some of the most prestigious and captivating properties in the world, from the iconic flagship hotel and timeless pinnacle of luxury, Burj Al Arab Jumeirah, and lavish Arabian palaces across Dubais Madinat Jumeirah, to its contemporary Maldivian island paradise at Olhahali Island and art-inspired dolce vita on the island of Capri. Whether a modern twist on a British classic in the heart of Knightsbridge at The Carlton Tower Jumeirah, or a futuristic setting at Jumeirah Nanjing, Jumeirahs name is synonymous with service excellence, crafting exceptional experiences for everyone who walks through its doors. Beyond its properties and resorts, Jumeirah Group is also dedicated to destination dining experiences, combining the most authentic and diverse cuisines with spectacular settings to create those unforgettable moments worth sharing. With over 85 restaurants across its portfolio, Jumeirah Groups award-winning homegrown concepts including Sal, KAYTO, Shimmers, Al Mare, Pierchic and French Riviera, enjoy an enviable reputation for culinary excellence, with ten featuring in the Gault&Millau UAE 2022 guide. The group also has three Michelin starred restaurants Shang High, LOlivo and Al Muntaha. The health and safety of guests and colleagues remains Jumeirah Groups utmost priority and as such, the group has implemented a series of protective measures across all of its hotels and strictly adheres to each markets respective government directives.