Events Coordinator Full-time Job

OVERVIEW: To develop a set of systems to professionally organize the administration of the Rosewood Events operation, taking full account of Rosewood operating standards and to ensure that the management of databases, contracts, and operating files is in line with the best practice within the industry. To provide a seamless customer focused sales environment, where the customer is our central priority and our sales systems and effort reflect our passion to deliver world class customer service. RESPONSIBILITIES: • Oversee the electronic and manual control of all sales related contracts, to ensure that all accounts up for renewal are properly identified and that contracts are maintained in a secure environment, with appropriate manual and that electronic back up is taken on a timely basis.• Professionally respond to customer and prospect enquiries to ensure a professional and responsive service is provided by the department. This service must be able to be provided at weekends and during vacation periods. A system will be required to roster team members to handle administration during weekends. • Develop and amend PowerPoint presentation to reflect specific bespoke sales opportunities. • Work with Opera to input new bookings and to check the reporting/ operating status. • Ensure that standards of communication, both internal and external is conducted in polished well-structured English and the close attention is given to spelling and grammar. • To prepare the formatting of monthly events reports and plans in accordance with the direction of the Director of Sales & Marketing. • Review of competition (competitive set) website content on monthly basis. • Involvement in the research and administration of the pre-opening business plans, annual business plans and a range of planning documents as defined by the Director of Sales & Marketing. • All other administrative and project related duties to Sales, Marketing and Catering departments. QUALIFICATIONS: • Experience: Previous experience in similar roles.• Education: Preferred to Degree level / Diploma level acceptable. • General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. • Technical Skills: Strong administration and organizational skills, clear and precise use of written and spoken English, conversant with technology including Sales Force, Power point, Opera, Microsoft Office

Rosewood located on Al Maryah Island at the core of Abu Dhabis new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture and culture of Abu Dhabi. Guests will discover spacious guest rooms, fine dining and world-class amenities married to stunning views. Rosewood Abu Dhabi opened its doors in May 2013, the first presence of the Rosewood Hotels & Resorts brand in the UAE. Redefining Arabian hospitality, the hotel offers a distinct and personalized luxury lifestyle experience in the heart of city. Rosewood Abu Dhabi has been recognized as one of the best places to stay and eat by the worlds leading publications, travel magazines and consumer organizations. Warm and intuitive service awaits you at Rosewood Abu Dhabi. We are driven by a sense of purpose to inspire, enrich and positively impact both people and the planet. We are committed to empowering people across our entire ecosystem and to embracing a sustainability approach that puts circular hospitality at the core of our business. We measure our success by the meaningful contribution we can make to the world through Rosewood Empowers and Rosewood Sustains. Rosewood Empowers encapsulates our belief in equal access to opportunity by empowering all our communities through opportunity employment, local hiring, sourcing and partnerships, as well as investing in our associates professional growth, wellbeing and development; while Rosewood Sustains showcases our commitment to growing our lifestyle ecosystem responsibly by embracing circular hospitality and protecting our environment for future generations.