Door Attendant Full-time Job

3 months ago   Tourism & Hospitaltity   Abu Dhabi   116 views Reference: 46260
Job Details

Offer consistently professional, friendly, warm and engaging service

Ensure guests are greeted appropriately upon arrival in a warm manner

Open car doors for arriving and departing guests and escort them to the lobby

Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request

Forward all guest complaints or problems to the manager on duty

Ensure that an effective handover is made between duty shifts

Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times

Establish, promote and maintain good public relation while meeting or exceeding guest expectations

Company Description
Since inception, Rotana has grown to be the regions largest hospitality management company, and a brand that is widely recognized and admired.
Rotana currently manages a portfolio of over 100 properties throughout the Middle East, Africa, Eastern Europe and Türkiye offering a wide range of services and products through its 5 sub brands; Rotana Hotels & Resorts for the 4 and 5 star properties, Arjaan Hotel Apartments for the long term stays, Rayhaan Hotels & Resorts, Rotanas alcohol free 4 and 5 star properties, Centro Hotels, a 3 star plus affordable lifestyle brand, Edge by Rotana our collection of independent hotels and The Residences by Rotana, a brand developed for guests that are looking for a permanent home.