Door Attendant Full-time Job

1 week ago   Others   Dubai   91 views Reference: 31746
Job Details

An opportunity has arisen for a Door Attendant to join the Concierge Team in Jumeirah Al Naseem. The main duties and responsibilities of this role:

Greet all guests entering and leaving the hotel entrance, using the appropriate salutation that maintains a welcoming atmosphere.

Open the car door for all guests arriving or leaving from the main entrance of the property in a polite and courteous manner and greet them with a warm smile welcoming them on arrival and departure.

Coordinate with the bell attendants to ensure they remove luggage/parcels from vehicles of guests arriving at the hotel entrance and to arrange for their delivery to the guest rooms.

Handle the safe storage of luggage in the storeroom, making sure it is always kept clean and tidy.

Hail taxis for Guests, using the designated taxi company, opening the taxi doors, and helping them to be seated to provide them with the appropriate assistance required.

Receive incoming packages/letters/documents for guests - record their acceptance and arrange delivery to the recipient in a timely manner.

Identify and assist with security matters as a first point of call for guests checking into the SBU to ensure any security risks are minimized.

About You:

The ideal candidate for this position will have the following experience and qualifications:

Strong communication and interpersonal skills.

Previous experience as Doorman/Bell Attendant.

Experience in handling guest complaints at the highest service levels.

Proficient in English and a second language (preferably Russian) would be an added advantage.

Company Description
Jumeirah Group, a member of Dubai Holding and a global luxury hotel company, operates a world-class 6,500+-key portfolio of 26 luxury properties across the Middle East, Europe and Asia. The group boasts some of the most prestigious and captivating properties in the world, from the iconic flagship hotel and timeless pinnacle of luxury, Burj Al Arab Jumeirah, and lavish Arabian palaces across Dubais Madinat Jumeirah, to its contemporary Maldivian island paradise at Olhahali Island and art-inspired dolce vita on the island of Capri. Whether a modern twist on a British classic in the heart of Knightsbridge at The Carlton Tower Jumeirah, or a futuristic setting at Jumeirah Nanjing, Jumeirahs name is synonymous with service excellence, crafting exceptional experiences for everyone who walks through its doors. Beyond its properties and resorts, Jumeirah Group is also dedicated to destination dining experiences, combining the most authentic and diverse cuisines with spectacular settings to create those unforgettable moments worth sharing. With over 85 restaurants across its portfolio, Jumeirah Groups award-winning homegrown concepts including Sal, KAYTO, Shimmers, Al Mare, Pierchic and French Riviera, enjoy an enviable reputation for culinary excellence, with ten featuring in the Gault&Millau UAE 2022 guide. The group also has three Michelin starred restaurants Shang High, LOlivo and Al Muntaha. The health and safety of guests and colleagues remains Jumeirah Groups utmost priority and as such, the group has implemented a series of protective measures across all of its hotels and strictly adheres to each markets respective government directives.