Director of Conferences and Events Full-time Job

3 weeks ago   Others   Dubai   34 views Reference: 31212
Job Details

Your day- to -day

Assist in the preparation of the Annual Revenue Plan in conjunction with ADOSM, Director of Revenue and Executive Committee, Sales and Marketing Budgets and forecasts.

Produces, implements, and monitors action plans to ensure Revenue Plan objectives are achieved.

Works closely with the Sales & Marketing team in strategic planning and analysis to continually improve the Events department profitability.

Adopts full responsibility for the total revenue generation and yield maximization for the Events department whilst actively developing new business opportunities for the department.

Updating catering manuals & collateral

Focus on developing the multi-faceted UAE C&I market – both international incentive groups and local market

Work closely with the operational team in Food & Beverage to ensure cohesion and clear communication, attend all relevant meetings and drive “sharp” event execution.

Work closely with the Executive Chef, Executive Events Sous Chef & the Events Services Manager to create menus and unique products to service all Events activities.

Create new theme events working with operations team and ensuring both product & service high standards are met through the operational team.

Maintain a perpetual analysis of all key accounts in Dubai for Events

Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate.

Conducts marketing surveys on current & new product concepts.

Creates and implements special programs to achieve greater productivity through:

Increasing average rate

Increasing occupancy

Increasing business volume during difficult periods

Increasing local food and beverage banqueting sales

Coordinates all promotional and printing material needs with the marketing department by planning & overseeing the department’s advertising & promotional activities including print, electronic & direct email outlets.

Provides direction on and conducts market research.

Monitors competitor activities regularly.

Promotes business for other InterContinental Hotels within the region. Interacts with worldwide regional sales offices with particular attention to local office.

Directs all sales activities for Business Development Managers to ensure they meet the goals.

Conducts weekly reviews of sales personnel activity to ensure targets and sales objectives are being met.

Produces monthly department reports and forecasts.

Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction.

Attends major sales/PR related functions within the hotel.

Oversees the selling and servicing of group (rooms) business.

Oversees the selling and servicing of banquet and catering business.

Involved in all Delphi system interface, monitoring and enforcing the correct & proper use of this system to “seal deals.”

Human Resource Responsibilities

Works with the Human Resource Manager to ensure the departmental performance of staff is productive. Duties include:

Plans for future staffing needs.

Recruits in line with company guidelines

Prepares detailed induction programs for new staff.

Maintains a comprehensive, current, and guest focused set of departmental standards and procedures and oversees their implementation.

Ensures training needs analysis of sales staff is carried out and training programs are designed and implemented to meet needs.

Conducts probation and formal performance appraisal in line with company guidelines.

Maintains up to date staff records and approves leave requests etc.

Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance.

Regularly communicates with staff and maintains good relations.

Financial Responsibilities

Works with the Finance and Business Support Manager in the preparation and management of the department’s budget.

Company Description
About IHG®IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.With a family of 18 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline.Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel IndigoPremium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN HotelsEssentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotelsSuites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood SuitesExclusive Partners: Iberostar Beachfront ResortsInterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores.