Customer Support Engineer Full-time Job

To plan and install the solutions as per the scope of Work

Providing hardware and software support for all the customers

Installing and configuring computer hardware, software, systems, networks devices

To generate more business from the customer

Hands on experience with Security, Networking , server and storage

To be available and responsible for any issues at customer site related to the solution

To make the customer satisfied and make sure for the repeat business

Commercial Awareness and negotiation skills

Strong Problem Solving and Decision Making skills

Strong Project Management skills

Sharaf DG, a part of the Sharaf Group, is a whole new concept in Electronics Retailing conceived to meet the growing demands of the discerning customer. We are a leading provider of technology products, services and solutions. With our stores spread across UAE, Bahrain, Oman & Egypt, we serve over 1 million customers every month. Sharaf DG is not just an electronics store, but a new lifestyle experience where customers can find the widest range of brands in the region across categories like Consumer Electronics, Home Entertainment, IT, Telecom, Home Appliances and much more. Along with retail ,Sharaf DG is also into Energy , Franchise & B2B business. As of our workforce, our employees knowledge, passion and commitment are recognized through pay, benefits and rewards that are among the best in the industry. Our diversified team from 40 different nationalities have the passion to render the most unmatched & exceptional service experience to our customers.