Customer Service Specialist Full-time Job

1 month ago   Customer Service   Abu Dhabi   434 views Reference: 48107
Job Details

Minimum Position Knowledge, Skills and Abilities Required:

REQUIRED QUALIFICATIONS & EXPERIENCE: Must be able to obtain and maintain a SECRET US Government Clearance. Note: US Citizenship is required to obtain a SECRET Clearance. At least two years customer service experience are required; including data entry skills, and proficiency with MS Word, Excel, and database software. Knowledge of civil engineering workflow, job, and work order scheduling processes. Ability to communicate effectively, both orally and in writing. Ability to manipulate data, use MS Excel macros and formulas, pivots tables and charts, perform data analysis, and build effective presentations. Must have ability to write routine reports and correspondence to management and/or the military. Ability to adapt to frequent change and a fast-paced work environment. Strong interpersonal skills and ability to deal with others in a positive, customer-focused manner. Experience with working and communicating with the Government or military personnel. Flexibility in work schedule is required due to some mission situations may require working after normal duty hours or night shift duty.

REQUIRED EDUCATION: A minimum of a high school diploma or equivalent.

PREFERRED QUALIFICATIONS: Knowledge of Civil Engineering’s NexGen IT system, Standard Base Supply System (SBSS), DEAMS, and data entry processing systems is highly desired.

Company Description
Amentum is a leader in global engineering, project management and solutions integration, trusted to modernize the most critical missions anywhere in the world today and in the future. Were uniquely positioned to deliver solutions faster and solve whats coming next. Weve earned our customers confidence to rely on us to successfully manage and execute the most complex programs of scale and provide them with solutions they need for an unpredictable world. Visit us at amentum.com to explore how we deliver excellence for our customers most vital missions.