Customer Onboarding Manager Full-time Job

What You Will Need

Experience: 2+ years in a customer onboarding or implementation role supporting a B2B SaaS product, particularly in HR, Payroll, and Finance domains.

Customer Obsession: Demonstrated ability to build strong customer relationships and a passion for teaching others, whether a customer or a colleague.

Project Management: Proven ability to manage multiple projects simultaneously in a fast-paced environment, ensuring nothing slips through the cracks. You are focused, action-oriented, and always anticipating the next steps.

Communication Skills: Ability to clearly convey complex ideas and data in written, presentation, and verbal formats to customers and team members.

Attention to Detail: High attention to detail with the capability to design organized and effective onboarding plans and schedules for clients.

Adaptability: Driven, quick-thinking, and thrive in a fast-paced, challenging environment. You excel in an autonomous work setting, expertly prioritizing tasks and identifying internal and external blockers.

Deel is the all-in-one HR platform for global teams. It helps companies simplify every aspect of managing an international workforce, from culture and onboarding, to local payroll and compliance. Deel works for independent contractors and full-time employees in more than 150 countries, compliantly. And getting set up takes just a few minutes.
Today, Deel serves over 20,000 customers from SMBs to publicly traded companies.
Our values:
Genuine Care - We deeply value our customers and understand the impact of our work.
Deel Speed - We move fast and build to last.
Default Optimism - We stay positive and balance our perspectives.
Thoughtful Frugality - We get more done with less and are careful with our resources.
Exceed Expectations - We own our work and always overachieve.
Together Everywhere - We sit anywhere and connect everywhere.