CRM & Customer Data Manager Full-time Job

2 weeks ago   IT & Telecoms   Dubai   85 views Reference: 35662
Job Details

About The Role

Atlantis Dubai is one of the regional leaders in MarTech, through its commitment to digital transformation, innovation, and the adoption of world-leading enterprise technology solutions. These include Salesforce Marketing, Tealium CDP, Content Square and Litmus.

As a CRM and Customer Data Manager on the Atlantis Dubai marketing team, you will be working across the entire data strategy covering data acquisition, customer lifecycle management, data quality, governance, data activation and automated journeys. In addition, you will have responsibility for our key CRM channels, email, SMS, push, and WhatsApp. This role will offer a great opportunity for the right candidate to further grow and develop their skills in a world-class hospitality organisation.

Another key part of this role will include being familiar with the CRM landscape and data literacy, which is crucial for this role. We are looking for an Atlantean with a positive attitude, who is motivated and willing to jump in to make the most of this opportunity.

About You

To be successful in this role, you will have 5+ years’ experience in a similar CRM based role, and have experience in Salesforce Marketing Cloud, as well as experience or exposure to Content Stack, Tealium CDP and PowerBI. You will have working knowledge of HTML and photoshop and a solid knowledge of marketing metrics and business KPIs.

Company Description
Discover an extraordinary world beyond anything youve ever imagined. Our Atlantis properties in Dubai and Sanya, China redefine the concept of entertainment destination resorts. They are extraordinary, intriguing and unique destinations full of life, wonder and surprise.Atlantis is all about superlatives: more variety and choice than you can imagine, experiences so creative and fun they astound, and service truly dedicated to wonder and excitement.At Atlantis, our purpose is to deliver the Extraordinary to every holiday and experience. It is at the heart of everything we do. To us, Extraordinary is larger than life. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests expectations at every possible turn.