Communications and Reservations Agent Full-time Job1 week ago Tourism & Hospitaltity Dubai 22 views Reference: 14256
The Core Agent is responsible for providing general information about the hotel and assisting callers.
Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
Processes reservations from the sales office, other hotel departments, and travel agents.
Knows the type of rooms available as well as their location and layout.
Creates and maintains reservation records by date of arrival and alphabetical listing.
Communicates reservation information to the front desk.
Open and close the availability as and when required of hotel in all channels and website.
Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers
Preferred Qualifications And Skills
At least 1-2 years’ experience in a similar role within 5* Luxury Hotels
Bachelor’s Degree in Hospitality Management or Equivalent
Strong communication and customer service skills
What to Expect: You Will...
Be part of a cohesive team with opportunities to build a successful career with global potential.
Have the opportunity to engage in diverse and challenging work.
Be recognized for excellence