Communications and Reservations Agent Full-time Job

Responsibilities

The Core Agent is responsible for providing general information about the hotel and assisting callers.

Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.

Processes reservations from the sales office, other hotel departments, and travel agents.

Knows the type of rooms available as well as their location and layout.

Creates and maintains reservation records by date of arrival and alphabetical listing.

Communicates reservation information to the front desk.

Open and close the availability as and when required of hotel in all channels and website.

Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers

Preferred Qualifications And Skills

At least 1-2 years’ experience in a similar role within 5* Luxury Hotels

Bachelor’s Degree in Hospitality Management or Equivalent

Strong communication and customer service skills

What to Expect: You Will...

Be part of a cohesive team with opportunities to build a successful career with global potential.

Have the opportunity to engage in diverse and challenging work.

Be recognized for excellence

Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.