Collections Officer Full-time Job

Key Responsibilities:

Statement Management: Review and ensure that customer statements accurately reflect all transactions completed in the previous month, including invoices, receipts, and credit notes.

Transaction Monitoring: Utilize computer systems and automated tools to monitor customer transactions and identify outstanding debts.

Visit Planning: Plan daily customer visits and establish visit routes to optimize debt collections and ensure consistent and timely payments.

Reporting: Prepare regular reports on payment delays and any customer issues, providing insights and recommendations for effective debt recovery.

Attributes: Demonstrate a resilient attitude, strict follow-up capabilities, strong organizational and planning skills, effective report writing, and an assertive personality.

Qualifications:

0.6 - 2 years of experience

Emirati National.

Strong knowledge of local debt recovery practices and regulations.

Excellent communication skills in Arabic and English, both written and verbal.

Proficiency in using computer systems and automated tools for transaction monitoring.

Previous experience in collections, recoveries, or a related role is a plus.

Results-driven and customer-focused mindset

Nathan & Nathan Human Resources is a specialised HR and Employee Outsourcing provider. Delivering solutions to over 750 business both locally and internationally, Nathan & Nathan has contracted out over 5,000 employees and delivers wider HR support to over 20,000 individuals. Headquartered in the UAE with offices in Dubai and Abu Dhabi, our international operations cover KSA, Qatar, Bahrain, Egypt, UK, Philippines, USA and Canada.

Specialists in HR Outsourcing, Staffing Solutions, PEO, Recruitment, HR technology, Freelancing and Offshoring, our unique skill sets mean we can take on and deliver any outsource requirement within the local, regional or international markets.