CID Agent Full-time Job

What’s In It For You

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What You Will Be Doing

Scanning identification documents

Updating guest profiles to Dubai police website upon check in / check out

Matching PMS in house report with CID in house report.

Communicating with guests about the regulations

Ensuring the privacy and security of guests personal information

Receive each guest call in a professional and friendly manner.

Maintain effective communication with all related department to ensure smooth service delivery.

Handle every query in a polite and courteous manner and exceed guest expectations.

Your Experience And Skills Include

Relevant experience as a CID Agent or similar

Arabic Language is mandatory

Highly responsible & reliable

Excellent communication skills, both written and verbal required

Pleasant personality and positive attitude

Rixos offers exceptional escapes that go beyond the imagination to open a new world of horizons for our guests. Our expertise for balancing the ultra-all-inclusive concept with a vibrant, luxury ambience and family friendly adventures truly defines the Rixos experience. Rixos makes holiday dreams come true for everyone.