Cafe Milano Server Full-time Job

2 weeks ago   Others   Dubai   20 views Reference: 31691
Job Details

Main Duties/Description

Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen; coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.

Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.

Breakdown, clean and set-up of tables, buffets, and food stations as well as the back-of-house areas.

Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook.

Work harmoniously and professionally with co-workers and supervisors. Ability to work closely with stewarding & culinary teams and Housekeeping. Ability to work with 3rd parties (i.e. staffing agencies, etc…)

Plate, prepare food & beverage items and serve as indicated in the Standards Training Manual.

Assist with food & beverage service throughout hotel, guest rooms, meal periods, special events etc.

Assist colleagues within the department to complete other duties (i.e. food running, clearing, cleaning, mise-en-place, polishing equipment etc)

Operate tea/coffee making equipment at any time based on guest requests and BEO instructions.

Store supplies.

Take an active role in implementing safety procedures and following up within the department.

Respond properly in any hotel emergency or safety situation.

Standard Duties

To provide a friendly and professional service that always exceeds guests’ expectations. To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.

To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.

To report for duty punctually wearing professional attire.

To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.

To comply with local legislation as required.

To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.

To respond to any changes in the division as dictated by the needs of the industry, company or hotel.

To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.

Conduct and attend training sessions as outlined.

Wear hair restraint/hat, gloves to complete assignment within the kitchen areas.

Must be able to obtain any required food handling and/or sanitation certifications required by local or state agencies.

Perform other tasks or projects as assigned by the Outlet Manager, Director of Food & Beverage.

What You Bring

A minimum of at least 2 to 3 years of experience in the similar role in a luxury brand

Proficient in English (speaking, reading, writing)

Excellent interpersonal, verbal, and written communication skills

Company Description
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.