Butler Full-time Job

2 weeks ago   Tourism & Hospitaltity   Dubai   27 views Reference: 37811
Job Details

About the Job:

An opportunity has arisen for a Butler to join the Guest Relations Team in Jumeirah Al Naseem. The main duties and responsibilities of this role:

Butlers act as the main contact of the guests and ensures communication with other departments is flawless in order to execute the smallest to most complex request and provide the highest level of service.

The Butler is always ready and willing to assist both guest and associates in a friendly, courteous and professional manner by performing efficiently and with the best attitude.

Extend a warm welcome to all our guests and visitors in the lobby and any other hotel area.

Identify and anticipate guest's needs and assist in any possible way.

Assist guests with general inquiries about the hotel and its facilities, as well as daily events and functions. Upsell the hotels, restaurants, and facilities across the resort.

Conduct a property show around and room orientation to visitors / guests.

Ensure correct protocol and treatment is extended to our high profile VIP guests.

Maintain the privacy of all guests by ensuring that no guests’ details are disclosed to anybody.

Constantly provide an approachable, helpful and friendly service to guests and colleagues.

About You:

The ideal candidate for this position will have the following experience and qualifications:

Minimum one year of experience in a similar role in a 5-star hotel or luxury environment.

Strong interpersonal and communication skills

Flexible schedule to meet demands of hotel occupancy

Enthusiastic, self-motivated and with ability to exercise initiatives

Fluency in English and additional language (fluency in Russian is an advantage)

Company Description
Jumeirah Group, a member of Dubai Holding and a global luxury hotel company, operates a world-class 6,500+-key portfolio of 26 luxury properties across the Middle East, Europe and Asia. The group boasts some of the most prestigious and captivating properties in the world, from the iconic flagship hotel and timeless pinnacle of luxury, Burj Al Arab Jumeirah, and lavish Arabian palaces across Dubais Madinat Jumeirah, to its contemporary Maldivian island paradise at Olhahali Island and art-inspired dolce vita on the island of Capri. Whether a modern twist on a British classic in the heart of Knightsbridge at The Carlton Tower Jumeirah, or a futuristic setting at Jumeirah Nanjing, Jumeirahs name is synonymous with service excellence, crafting exceptional experiences for everyone who walks through its doors. Beyond its properties and resorts, Jumeirah Group is also dedicated to destination dining experiences, combining the most authentic and diverse cuisines with spectacular settings to create those unforgettable moments worth sharing. With over 85 restaurants across its portfolio, Jumeirah Groups award-winning homegrown concepts including Sal, KAYTO, Shimmers, Al Mare, Pierchic and French Riviera, enjoy an enviable reputation for culinary excellence, with ten featuring in the Gault&Millau UAE 2022 guide. The group also has three Michelin starred restaurants Shang High, LOlivo and Al Muntaha. The health and safety of guests and colleagues remains Jumeirah Groups utmost priority and as such, the group has implemented a series of protective measures across all of its hotels and strictly adheres to each markets respective government directives.