Business Risk Manager Full-time Job

What do we expect from you?

1 - Boutique Operations and Audit

Support with review and update of Boutique Operations Manual (BOM) and co-construction with regional and international teams

Ensure Boutique Operation Manual (BOM) is available & updated

Understand routine boutique operation procedures and help to optimize the business workflow

Work hand in hand with boutique management to add efficiency to all controls whilst ensuring perfect risk control

Engage with all Administrative in-boutique positions to elevate understanding, management and governance on all compliance / business risk topics by organizing regular function meetings

Support to provide monthly & quarterly training to Boutiques on control requirements

Ensure all new joiners are given adapted introduction to compliance and to boutique operations during probation and vouch for their literacy on the subject

Support queries raised from boutique during daily operations or Continuous Improvement project, aimed at improving client facing time whilst in boutique

Responsible for Boutiques Sales Reporting analysis to facilitate the desktop review of boutique operations and controls

Follow up on audit findings and provide recommendations to improve control effectiveness at Boutique

2 - Product Compliance

Collaborate with Group and related Departments within the Maison

Ensure boutique inventories compliance, monitor their perfect orchestration, reporting, analysis, up to situation rectification

Optimize and organize all operations related to product compliance to ensure seamless processes

3 - Office Compliance

Help to review and evaluate significant business risk and process control effectiveness

Participate in business improvement projects, identify key control, and draft control workflows

Actively attend monthly and quarterly meetings with Group and related Departments within the Maison

4 - Investigations

Visit retail boutiques/POS, perform Operation Checks (OC), complete related checklists, and give boutique/POS staffs on-site guidance

Prepare and revise the OC reports for boutiques/POS

5 - Reports Analysis

Prepare analysis based on Daily Sales reports to facilitate the Boutique Operation Checks, such as but not exclusively exchanges and refunds, deposits, high value transactions, price changes, reservations

Prepare analysis according to specific requirements such as whistleblowing case, and other boutique issues investigation purpose

Qualifications

Required experience:

Excellent written and verbal communication skills

Have in-depth knowledge of boutique operations

Ability/experience in handling sensitive/complex matters in a confidential/professional manner

Ability to quickly assess/understand business situations/transactions to determine the high risk areas, susceptibility to fraud, weaknesses, and areas of improvements

Have strong communication skill

Integrity and Trust

Competency requirement:

Independent, self-driven personality with high integrity

High level of attention to details

Ability to quickly assess and understand business issues in an analytical way and provide solutions

A French luxury Maison, open-minded and curious about the world, Cartier designs timeless creations and finds beauty wherever it may lie. In tune and engaged with its time and constantly enriching its legacy, Cartier continues to expand the limits of creativity and enhance beauty with its savoir-faire.
Founded during the era of great inventions, Cartier has always been inspired by the progression of ideas and artistic movements. The Maison continues this progression today, all the while creating an expression of its own.
Love, Trinity, Juste un Clou, Tank, Panthère, Santos From high and fine jewelry to watchmaking, from leather goods to fragrances, eyewear and objects, Cartier reveals beauty in every creation, with just the right touch of panache and the secret signature of its unique expertise.