Bulter Full-time Job

2 weeks ago   Tourism & Hospitaltity   Dubai   40 views Reference: 19928
Job Details

Key Responsibilities:

Personalized Guest Services:

Establish a personal connection with guests, understanding their preferences and anticipating their needs.

Provide a range of personalized services, including unpacking and packing assistance, arranging reservations, and coordinating special requests.

Room Preparation:

Ensure that guest rooms are impeccably prepared and maintained according to the highest standards.

Oversee room amenities, ensuring they are customized based on guest preferences.

Dining and Beverage Services:

Coordinate in-room dining experiences, including personalized menu recommendations and setup.

Assist with private dining arrangements and special celebrations.

Concierge Services:

Act as a personal concierge, providing information about local attractions, events, and activities.

Arrange transportation, tours, and any other services requested by the guest.

Communication and Coordination:

Maintain open communication with other departments to ensure seamless service delivery.

Collaborate with housekeeping, kitchen, and front office to fulfill guest requests.

Guest Relations:

Establish and maintain strong relationships with guests, ensuring their satisfaction throughout their stay.

Handle any guest concerns or issues with discretion and efficiency.

Special Occasions:

Assist in planning and executing special events and celebrations for guests.

Coordinate with other departments to ensure the success of these events.

Company Description
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