Bartender Full-time Job

3 weeks ago   Tourism & Hospitaltity   Dubai   19 views Reference: 31460
Job Details

Read daily events to be aware of any VIP arrivals.

Must have a complete working knowledge of bar items, ingredients and preparation

Ensure all details of service are performed properly for every guest

To understand and adhere to Beverage Department Standard Operating Procedures

Change ashtrays, serve cigarettes and wipe down bar area

Carry trays, bus and reset tables with linen, china, glass and silver

Ascertain guest satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved

When possible greet regular guests by name and note and serve preferences accordingly

Professionally set up bar at the start of opening, including liquor, icing, glassware, juices and garnishes

Process drink orders in proper calling order both from guests directly and from service staff, checking for correct order and managing billing quickly and efficiently

Make all cocktails in accordance with Hotel’s standard beverage manual

Receive and check liquor against previous shift’s requisitions

Attempt to limit problems and liability related to customers' excessive drinking

Serve snacks or food items to customers seated at the bar

Organize requisition, pick up and verification for F&B items used in the bar areas

Ensure that the bar is fully stocked and all side opening and closing duties are completed

Slice and pit fruit for garnishing drinks

Arrange bottles and glasses to make attractive displays

Keep the bar area neat and tidy at all times, regularly clearing dishes and glassware

Manage security in the work area, and at no time to leave the bar area unless properly relieved by a colleague

Assist with cleanup - mopping floors, removal of cans and bottles, general cleaning of rails and counters, removal of melting ice in bins

Maintain complete knowledge of all F&B services, outlets, hotel services/features

Able to handle cash following established and proper Accounting procedures

PERSONAL ATTRIBUTES

Reading, writing and oral proficiency in the English language

Team player with a creative and outgoing personality

Must be well-presented and professionally groomed at all times

Good communication and customer contact skills; good problem resolution skills

Good Food and Beverage product knowledge. A good knowledge of beverage service styles and techniques, beverage preparation and specialized beverage orders of service is required. A good knowledge of all hard liquor, wines, mixes/cocktails.

Qualifications

Secondary school education

EXPERIENCE

Minimum 2 years food and beverage experience with detailed bar knowledge

Previous public contact and/or cashiering experience

Company Description
Raffles is an oasis for the well-travelled, and the home of emotional luxury.
With a history dating back to 1887, when Raffles Singapore opened its grand colonial doors for the first time, Raffles Hotels & Resorts, part of Accor Group, is an award-winning, international brand.
A global portfolio of fourteen landmark properties, and part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, all properties embodies the spirit and elegant aesthetic of the brand. From secluded resorts to city hotels, the iconic Raffles experience is found in Singapore, Cambodia, China, Indonesia, Philippines, UAE, Saudi Arabia, The Seychelles, Turkey, Poland and France.
Every hotel and resort in the Raffles family has a unique personality. Each has a story to tell and a distinct sense of place. What unites them, and makes them indefinably and sublimely Raffles, is their proud dedication to the legendary Raffles tradition of delivering thoughtful, personal and discreet service.
Every employee wears a pin bearing the Travellers Palm because it is the symbol of the oasis. Travellers of old would drink the water stored in the base of its cup-like leaves, and use its East-West orientation as an informal compass. It is a reminder that the spirit of hospitality and sanctuary is alive and well at every Raffles hotel and resort.