Barista Full-time Job

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies and the opportunity to earn qualifications while you work

Opportunity to develop your talent and grow within your property and across the world

Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Maintain available to provide assistance for any matter related to making the stay of the hotel guest a pleasant and memorable one

Welcome guest upon arrival

Escort guest to their room, explain room and hotel facilities and offer assistance

Keep abreast all hotel promotions, product knowlege, VIP arrivals and upcoming events

Maintain continuous contact with hotel guest to ensure that any problem or complain are handle

efficiently and courteously.

Show fullest cooperation and respect within the team and other departments.

To prepare and serve beverage orders according to recipes and service standards.

To be fully knowledgeable about all bar products.

To be able to up sell each time with each customer.

To provide high personalized standard of quality and efficient / friendly service.

To prepare mise-en-place and perform side duties.

To collect all general requisitions and food and beverage requisitions.

To have a thorough understanding and knowledge of all beverage items and prepare garnishes accordingly

To handle guest enquiries in a courteous and efficient manner.

To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.

To provide friendly, courteous and professional service at all times.

Your experience and skills include:

Service focused personality is essential and a passion for everything food and beverage

Previous experience in a similar role is an asset

Strong interpersonal and problem solving abilities and the ability to lead by example

We are far more than a worldwide leader. We are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We take care of millions of guests in our 5,100 addresses.Our 39 dynamic brands; ranging from luxury to economy are established in 110 countries and are continuing their steady growth. A new Accor address opens every two days.Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.