Bar Supervisor Full-time Job

2 weeks ago   Tourism & Hospitaltity   Dubai   78 views Reference: 20118
Job Details

Your Day to Day

As Restaurant Supervisor, you will Supervise the restaurant operation to ensure quality service and standards while delivering a guest experience that is unique. Ensure compliance with all local regulations concerning health, safety, or other requirements.

At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.

Some of your main role responsibilities are:

Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.

Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.

Ensure that the restaurant is cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.

Educate and train all team members in compliance with local laws and safety regulations. Ensure staff is properly trained on quality and service standards, has the necessary tools and equipment and is empowered to carry out job duties.

Ensures that all of the team are confident and familiar with all information regarding the Outlet, menu, Hotel and facilities.

Ideally, you'll have some or all of the following competencies and experience we're looking for:

Preferably qualification in Hospitality Management.

2-3 years’ experience a similar position or a related field with a proven track record of success.

Experience in a 5 star luxury hotel company is essential.

Excellent written and spoken communication skills in English, particularly to deal effectively with people from diverse backgrounds. second language skills desired( Arabic, German, Russian)

Ability to work as part of a diverse team with colleagues from different cultures and countries.

Maintains high confidentiality in regards to guest privacy and any related hotel matters.

Being passionate about people and service

Company Description
About IHG®IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.With a family of 18 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline.Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel IndigoPremium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN HotelsEssentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotelsSuites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood SuitesExclusive Partners: Iberostar Beachfront ResortsInterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores.