Bar Hostess Full-time Job

3 weeks ago   Tourism & Hospitaltity   Dubai   15 views Reference: 31148
Job Details

Your day to day

Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned bar / dining area; present menus; announce waiter's name.

Greeting guests as they enter, and putting them on a waiting list as necessary. Assist them to the designated waiting list areas.

Use visual cues to seat Guests in either the bar or dining area depending on their preference

Inform Guest of current promotions and who will be serving them to ensure a smooth handoff to the service staff.

Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.

Providing guests with menus and answering any initial questions.

Engaging with guests to ensure they're happy with food and service.

Responding to any guest complaints, address the floor supervisor as necessary and help to resolve them.

Answering phone calls, taking reservations and answering reservation and restaurant food & services inquiry.

Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate.

Tend to special Guest needs and requests.

Observant to Guests' needs throughout dining experience to ensure they receive high quality service.

Adhering to sanitation, safety policies.

What We Need From You

Previous experience working as a host/hostess in a restaurant or bar is required.

English is required.

French is an advantage.

Company Description
About IHG®IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.With a family of 18 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline.Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel IndigoPremium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN HotelsEssentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotelsSuites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood SuitesExclusive Partners: Iberostar Beachfront ResortsInterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores.