Bar Captain Full-time Job

As Service Leader - Bar Captain, we rely on you to:

Maintain the effective bar service and operation while maintaining a high level of team spirit (or team cohesiveness)

Interact and engage with guests and maintains high quality service standards

Handle guest complaints effectively and professionally

Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective

Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.

Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the restaurant

We are looking for someone who:

Demonstrate perfect knowledge of beverages

Has a passion for Food & Beverage

Loves interacting with guests

Believes in teamwork

Communicates with fluency in English (as well as the local language)

Preferably has experience working in either a luxury lounge and bar in a 5* hotel background

A self-starter and a team player

Set amongst the World Islands, The Heart of Europe is a self-sufficient upscale resort, leisure, and second home destination on six islands just 6 km off the shores of Dubai.
By combining the best of European culture, architecture, and hospitality with the luxury and innovation of the Emirates and the white, sandy beaches of tropical islands The Heart of Europe offers breath-taking experiences, from underwater living to the climate-controlled Raining Street. Choose among mansions, floating villas, and hotel suites to make it your own forever!