Asst. Learning and Development Manager Full-time Job

4 weeks ago   Others   Dubai   50 views Reference: 31052
Job Details

Responsibilities

Reporting to the Cluster Director, Talent & Cluture, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service

Facilitate all Company training programs and ensure standards are followed

Provide on-going coaching and guidance for departmental Trainers or department Leaders to ensure consistency of quality training

Ensure all training material is up to date

Coordinate all training seminars

Act as an internal performance consultant, involved in facilitating departmental meetings, focus groups and team-building activities as required

Partner with external organizations who provide support for the hotel's learning strategy

Ensure all team member training, documentation and testing is completed in the required time frame

Create and develop training materials and programs to meet the needs of the hotel

Follow outlet policies, procedures and service standards

Follow all safety policies

Other duties as assigned

Qualifications

Previous leadership experience in a related field required

Previous Hotel experience preferred

Excellent interpersonal, communication and organizational skills

Highly responsible & reliable

Ability to work cohesively as part of a team

Ability to focus attention on guest needs, remaining calm and courteous at all times

Company Description
The Birth of a Legend
In 1907, history was made when Fairmont San Francisco, Nob Hill's grand dame, opened its doors. The iconic hotel soon became the city's venue of choice for glittering balls, presidential visits and political gatherings, making the name Fairmont synonymous with place of occasion. With this auspicious beginning, Fairmont Hotels & Resorts brand was born.