Associate Customer Care Full-time Job

5 months ago   Customer Service   Abu Dhabi   542 views Reference: 45362
Job Details

Qualification And Experience

RELATED YEAR OF EXPERIENCE:

Min of: 4+ years of experience in Customer Care, Hospitality, Banking and or Real Estate

FIELD OF EXPERIENCE: Experience in managing people or projects and or Senior Stakeholders.

Technical And Interpersonal Skills

Experience in guest and hospitality or customer care services for high value customers

Knowledge of performance evaluation and customer service metrics

Knowledge of CRM, customer service standards and customer quality delivery standards

Understanding of reporting and servicing protocols

Good organizational and leadership skills with a problem-solving ability

Excellent communication and interpersonal skills.

Company Description
We developed exciting and innovative project from residential to retail, hospitality and commercial, such as the internationally recognized HQ building situated in the Al Raha Beach development, the Gate Towers in Shams Abu Dhabi on Al Reem Island, in addition to Yas Islands F1 circuit.
Behind our success there are over 500 multi-disciplinary staff providing expertise and knowledge from around the globe.