Assistant Restaurant Manager Full-time Job

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Deliver superior service and maximize customer satisfaction

• Respond efficiently and accurately to customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manageror similar role

• Proven customer service experience as a manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and PeachWorks

• Strong leadership, motivational and people skills

• Acute financial management skills

• BSc degree in Business Administration; hospitality management or culinary schooling is a plus

From the busy streets of modern Barcelona to the ancient port of Cadiz where the Andalusian flamenco legend Lola Flores comes from, LOLA Taberna pays tribute to Spanish cuisine and culture in a casual and relaxed atmosphere.
With food cooked from the heart and music sang from the soul, LOLA brings back those long Spanish family lunches that turn into dinners. A concept that puts as much attention on the food and drinks as it does in the design of the space, encouraging conversations between guests and staff. As the night evolves, LOLA migrates from a casual dining eatery to a lively evening spot.