Assistant Outlet Manager Full-time Job

1 week ago   Human Resources   Dubai   32 views Reference: 37802
Job Details

About the Job:

An opportunity has arisen for an Assistant Outlet Manager to join Burj Al Arab Jumeirah.The main duties and responsibilities of this role:

Manages day-to-day operation of the department thus ensuring all service standards are met in line with standard operating procedure and they are followed in a courteous yet professional manner thus providing delightful and engaging services to all guests.

Responsible and accountable for ensuring that all Guests are served as per the brand standard. Assist the Outlet Manager in continuously growing the business.

Ensures all resources for an efficient operation are in place; takes routine inventories and re-orders operating supplies when necessary.

Closely monitors the cashiering function of the outlet and ensures compliance with Cashiering Procedures.

Assists the Outlet Manager in preparing annual plans, and forecasts and managing expenses to meet departmental budgetary goals. Maximize profitability & revenue by controlling labour and expenses.

Presumes full responsibility for a specific Outlet(s) in the absence of the Outlet Manager including but not limited to Forecasting, Audit and Compliance, Complaints and Escalations etc.

Manages escalations and concerns and resolves them with support from the Outlet manager where needed, tracking, and notifying proper areas and responsible person to guarantee memorable experiences for our guests.

Oversees that Team leaders are leading the team efficiently and diligently. Prepares roster in line with budget and business requirements where applicable and ensures vacation planning is updated.

Define training needs and propose training programs in co-relation with the Outlet Manager. Ensures that regular training is conducted within the outlet and that all colleagues are trained as per their job specification.

Manages Team activities under the direction of the Outlet Manager such as daily briefings, meetings, outings and other necessary activities to keep the team engaged and motivated.

About you:

Minimum of 1-year experience in Assistant Outlet Manager role with strong F&B background in a Bar or Beach Club.

Knowledge of Microsoft Office and Micros.

Proficient in English, additional language would be an advantage (preferably Italian, Spanish, Portuguese, Russian).

Knowledge of LQA / Forbes standards is preferred.

Company Description
Jumeirah Group, a member of Dubai Holding and a global luxury hotel company, operates a world-class 6,500+-key portfolio of 26 luxury properties across the Middle East, Europe and Asia. The group boasts some of the most prestigious and captivating properties in the world, from the iconic flagship hotel and timeless pinnacle of luxury, Burj Al Arab Jumeirah, and lavish Arabian palaces across Dubais Madinat Jumeirah, to its contemporary Maldivian island paradise at Olhahali Island and art-inspired dolce vita on the island of Capri. Whether a modern twist on a British classic in the heart of Knightsbridge at The Carlton Tower Jumeirah, or a futuristic setting at Jumeirah Nanjing, Jumeirahs name is synonymous with service excellence, crafting exceptional experiences for everyone who walks through its doors. Beyond its properties and resorts, Jumeirah Group is also dedicated to destination dining experiences, combining the most authentic and diverse cuisines with spectacular settings to create those unforgettable moments worth sharing. With over 85 restaurants across its portfolio, Jumeirah Groups award-winning homegrown concepts including Sal, KAYTO, Shimmers, Al Mare, Pierchic and French Riviera, enjoy an enviable reputation for culinary excellence, with ten featuring in the Gault&Millau UAE 2022 guide. The group also has three Michelin starred restaurants Shang High, LOlivo and Al Muntaha. The health and safety of guests and colleagues remains Jumeirah Groups utmost priority and as such, the group has implemented a series of protective measures across all of its hotels and strictly adheres to each markets respective government directives.