Assistant Outlet Manager Full-time Job

Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues.

Within this, the key responsibilities for this position are:

To ensure a professional and profitable operation within the framework of the Hotel

With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the Departmental Trainers' training to continue improving hotel service levels and implement a daily departmental training program.

With the restaurant manager, to achieve departmental budget goals by maintaining profits through increased sales revenue and efficient cost expenditure.

To accurately forecast business demands to ensure efficient staffing & food production.

To be aware of all Anantara Guest Incentive programs, and actively promote and support these.

To ensure the efficient scheduling of Management & Associates in the outlet, and to be responsible for the accurate supervision of the associate time control system.

To train subordinate managers and supervisors in effective “coaching and counseling” and the correct process of progressive discipline

To be responsible for maintaining outlet safety and sanitation standards at all times

To be responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspections.

Promote positive inter-departmental relations through candid communication and cooperation.

Above all, to lead by example through a “hands-on” approach to motivating our Associates to excel

Qualifications

College diploma in Hotel Management or a related field

Previous experience in Food & Beverage/Restaurant operation

Passion for leadership and teamwork

Eye for detail to achieve operational excellence

Excellent guest service skills

Anantara. The word in Sanskrit means "without end" and evokes the freedom, movement and harmony that are the spirit of the Anantara experience and culture.
Since the Anantara experience was born in 2001 in Thailand, operating within one of Asia Pacifics largest lifestyle companies Minor International, we have successfully expanded to Anantara Hotels & Resorts across Vietnam, China, Indonesia, the Maldives, the Middle East and Africa. As a result of our evolution, we attract passionate people looking to discover a meaningful, rewarding career and capitalise on our continued growth.
Our promise to our guests is that Anantara will bring story collecting travellers closer to local cultures and experiences with luxurious and heartfelt hospitality in exotic destinations.
Our promise to our team members is that we will provide a professional and grounded environment, offering growth, development and inspiring future opportunities.
A passion for genuine, heartfelt hospitality is a prerequisite for working with Anantara, as is professionalism and a drive to succeed. Demonstrating just as much character as the hotels and resorts they work in, our team members are the heart and soul of Anantara providing expertise and grounded hospitality that has made us renowned throughout the world.