Assistant Guest Services Manager Full-time Job

Qualifications

Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.

Previous experience in a guest services or front desk role, with a minimum of 2-3 years in a supervisory position.

Strong interpersonal and communication skills, with the ability to interact effectively with guests and staff.

Excellent problem-solving abilities and a proactive approach to guest service.

Proficiency in hotel management software and Microsoft Office Suite.

Ability to work flexible hours, including evenings, weekends, and holidays.

Leadership and team management.

Exceptional customer service and conflict resolution skills.

Organizational and multitasking abilities.

Attention to detail and accuracy.

Ability to remain calm under pressure.

First name *

Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart. It curates and manages unique properties and experiences in some of the most exciting destinations worldwide.
Founded in 2011 by entrepreneur Sharan Pasricha, Ennismore and Accor entered a joint venture in 2021, creating a new autonomous entity and the worlds fastest-growing lifestyle and leisure hospitality company, with Accor holding a majority shareholding. Ennismore comprises three business units, a lifestyle collective rooted in culture and community; iconic luxury venues pioneering the art of French hospitality by Paris Society, and immersive resorts creating havens for escapism and entertainment led by Rixos.